Your journey as an interviewer with Ipsos starts here

I joined Ipsos as a casual interviewer, intending it to be a temporary role. However, I quickly realised this was a company I wanted to stay with. 

The variety of the work and, most importantly, the supportive and friendly people made Ipsos a great place to work.  I've been given so many opportunities to develop my skills, from market research coding and training new starters, to supervising projects and supporting other interviewers. Since 2020, I've been consistently involved in recruitment, which led to a fantastic opportunity last year: a permanent contract as Onboarding Manager, responsible for our Interviewer Training Academy and its team. 

This year, I've been further promoted to Recruitment and Onboarding Manager, leading recruitment for both Telephone and Field roles, and maintaining my position within the Telephone Onboarding processes.  Ipsos invests in its people, and my journey is a fantastic example of progression opportunities available here.

Laura Stevens, Recruitment & Onboarding Manager

I began my career with Ipsos in 1999 as an interviewer, back when the office still had a smoking room! In 2000, I was promoted to Supervisor, and over the next two years, I discovered my knack for working with large teams and helping interviewers perform at their best. This led to me managing the larger projects and eventually transitioning into the role of Training Officer when the Edinburgh office expanded significantly. By 2002, I became the first permanent staff member in the office—a milestone I’m incredibly proud of.

Over the years, I’ve taken on a variety of roles, from Quality Manager to Deputy Manager, and in 2009, I was promoted to Associate Director. What’s kept me here for more than two decades is the incredible opportunities Ipsos offers to make an impact and grow. The support I’ve received to pursue my outside interests, such as writing books, has been wonderful. Above all, it’s the people—the engaging, talented, and supportive team—that make Ipsos feel like a second family.

Wayne Gilbert, Associate Director in Telephone Operations

I am excited to share my journey at IPSOS, which began as a Telephone Interviewer. I then transitioned to Project Supervisor, a role that was later rebranded to Interviewer Support Supervisor as the operations team realigned the focus towards support and coaching. I progressed to Team Leader, and after two years, advanced to Senior Team Leader. This journey has been one of continuous development and improvement, where I have worked towards supporting, developing, and managing supervisors and interviewers in a collaborative manner. The role of Senior Team Leader is an exciting opportunity to further develop and improve the way we work.

Alan Emerson, Senior Team Leader

I joined Ipsos in August 2016, after an old friend worked for the company briefly, and highly recommended it to me thinking it would be perfect for me! She was right!

I was after something flexible and public facing, after a corporate Sales period.....dealing with the public was my forte.   I took to the job very quickly, and soon realised it was very suitable for what I was after, as the flexibility gave me the lifestyle I was looking for, and not working to the "clock" also appealed.

8 years later i'm still here going strong......I still love the flexibility, and earning a decent wage doing the equivalent of part time hours is fantastic.  I enjoy the ratio of work, rest & play, and the job also gives me a level of control within it, and managing (to a point) my own diary, works really well.

Although interviewing is a lonely job, I do feel part of a bigger team, with regular online drop-in sessions and wonderful regional support.
Being able to go home, switch off with minimal job stress has also kept me here this long, and whilst knocking on doors can at times provide various challenges, the rewards far outweigh them.

 

 

Dave Binder, Field Market Research Interviewer

37 Years!!

37 years ago, I read an ad in the local newspaper. Yes, a newspaper!

Part time market researchers required, flexible working hours, a variety of assignments, travelling to different places and expenses paid.  It sounded like a great opportunity.

For the first few years I worked on door-to-door assignments on a big variety of subjects interviewing children to pensioners, met 100’s of people from all walks of life and travelled all over the country.

I was approached to become a supervisor conducting accompaniments and helping with the training function alongside my Interviewing role. 

An opportunity arose, however, to apply for a training manager position, and luckily, I was a successful candidate.

In those days it was face to face - a two-day course in a classroom followed by a day in field practicing doorstep techniques and getting used to the computer. I loved being in involved in training, teaching someone who knew nothing about the industry and providing them with the tools to become successful at what we do best.

Ipsos gave me the opportunity to become a Regional Coordinator (also referred to as an RC for short).  I started out working with the Yorkshire team being responsible for a team of interviewers. This involved allocating assignments to them and monitoring their progress against our targets. I was also the point of contact for the interviewers whilst they were out working on a project, particularly for those days when it is tough and they need support, especially in the winter months.

Over the years I have been an RC in the Midlands, Suffolk, and Norfolk and latterly Scotland. 

My current role is Regional Manager for Scotland and Northern Ireland. I work alongside a team of dedicated Regional Coordinators, and a brilliant group of Interviewers.

My experiences over the years have varied, but fundamentally those years as an Interviewer taught me many things about myself, allowed me many opportunities and shaped who I am today both at work and outside work.

It really is a unique career choice.

Susan Selby, Regional Field Manager

My journey with Ipsos has been a unique blend of personal and professional growth.  As a student, I appreciated the flexibility of working as an interviewer, a role I could maintain even during holidays.  While my career initially took a different path after graduation, I rejoined Ipsos in 2017 as a Project Executive. This coincided with a significant period in my life: starting a family and relocating to West Wales. I was excited to begin this new chapter, but I couldn't have anticipated how seamlessly my work and personal life would integrate.  Ipsos provided the support and work-life balance I needed as a new mother, allowing me to prioritize my family while still advancing my career. Since rejoining, I've been promoted to Senior Regional Field Analyst, a role that has fostered my continued development thanks to the collaborative and supportive team environment. Ipsos' culture of curiosity and collaboration creates a positive atmosphere where I've been able to thrive both personally and professionally.  Bobbie Johnson, Regional Field Analyst